At this point I was shaking and completely unnerved! prepared remarks. “Our staff is trained on all these procedures,” Hoegger said.

Having a great time at a bday party today with my 3 y/o & 18 mo baby, when out of nowhere a man walks up to me and says "I'm the owner and you need to get off this platform right now!" Fyi the kids i brought are 8,9 and 7. Crazy Fun!We also have an app that gets youi reward points for free stuff plus amazing AMAZING Urban Air offers and deals!! © 2020 Book now for just 5 kids! Are established safety record is how we are able to be opening a new adventure park in Springfield PA (Delco).

Kids currently playing dodgeball and there are 2 full grown women playing against kids. No apology or anything! 5/31/2019New memberships program gets you unlimited play for as low as $7.99 per month. Every attraction was over crowded and not safe. Had a great time at the under age 5 bounce in the morning! Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, "Now offering smaller birthday party packages. I took my two kids (ages 4 and 6) yesterday and they stayed for almost 4 hours and didn't want to leave. "Came here and did The Tomb.

We love Urban Air.

They resolved the situation by closing the court and telling me sorry.

Understanding there are specific toddler times available, nonetheless by splitting the "Apex", parks are accommodating the families with children of different age ranges that come as a family. In fact, the kid who was running the party (who was great) told me she didn't need one when I first got there. Here now with my son and 2 nieces.

At that age the boys are strong enough to cause harm and a blow to the head is exactly what sent my son to the ER.

I could not even believe what was happening.

That's safer rate for a 14 yr and under child than golfing, swimming, and WALKING.

The doors to Urban Air Adventure Park in Laurel are open, and owners Taiwo and Isaiah Bolarinwa are working hard to get the word out. There is no attendee there because the guy that was there went on break or something and nobody took over and the 2 grown women are shoving and hitting my son because he keeps hitting them with balls while playing dodgeball. Kids want a place of their own to reclaim their sense of 5/31/2019Thanks for feedback.

Went to another Urban Air for a birthday Party and really enjoyed it so decided to try this one closer to our house.The place was too small for the amount of kids they let in. They have been opened two day and I had a chance to visit them. Due to Covid they have spaced out reservations. 8/20/2020You can always walk-in and purchase a two hour pass and we also have 2 hour time slots via online booking. We been voted best kids parties 3 years in a row. She was just pure nasty. My 2 yr old enjoyed every moment. Fortunately there are many restaurants and Wegmans near our park.

They were everywhere. Can't wear the socks from sky zone even tho they are EXaCT same thing. Older kids would probably enjoy it more (my kids are still afraid of heights). Reasonable prices and in a great location. Thank you Urban Air! The helmets were nowhere to be found and the manager confirmed they don't put them out anymore "unless requested".

The cafe can get backed up with party orders. Here now with my son and 2 nieces.

Kids were cutting in lines, jumping on top of each other in the foam pit, crashing in the trampoline part, and continuously pelting each other at dodgeball. If you go into this place it is busy with signs. Highly recommend this place for parties. According to a news release from the park, Urban Air will operate at 25% capacity, with a new e-commerce ticketing system managing two-hour timed entry for all guests. I was helping  my 4 year old daughter onto the trampoline near the foam pit, I took two steps on to the trampoline (in socks) and was immediately yelled at "to show me your wristband or don't put one foot on the trampoline." I would have had no problem putting a wristband on her and I can understand why she would need one, but I was told it wasn't necessary. The only reason why I'm giving this place TWO stars instead of ONE is because of the employees. Lots of fun things to do. Urban Air Adventure Park, a 40,000-square-foot … Kids have a great time here. 13 reviews of Urban Air Adventure Park - Springfield "[912] This new Adventure Park is located next to BJs. WIFI and jump passes available.

Everything is well staffed. Hours: 11 a.m. to 7 p.m. Monday-Thursday, 11 a.m. 9 p.m. Friday-Sunday.

They have more than just trampolines! They DO NOT keep big kids and little kids separate so beware. We visited the Urban Air in Royersford and it was great. distancing and health protocols in place to keep family’s safe. CHEEKTOWAGA, N.Y. (WKBW) — Within a day of grand opening, the Urban Air Trampoline and Adventure Park in Cheektowaga has been ordered to close by the Erie County Department of Health. 8 other reviews that are not currently recommended, in Summer Camps, Child Care & Day Care, Preschools, in Team Building Activities, Escape Games. I would have had no problem putting a wristband on her and I can understand why she would need one, but I was told it wasn't necessary. Urban Air’s nearest other adventure parks are found in Melbourne and Wellington. Fyi the kids i brought are 8,9 and 7.

5/14/2019We are so safe, that we are able to open new adventure park in Springfield (Delco) this spring.140,000+ visitors and 14 recorded issues to date. My heart skipped a beat a few times when a 6ft college kid was jumping and flipping next to my 3 year old on the next block. We do have water fountains that are free and located next to cafe. This place is an accident waiting to happen.

(Drive all the way to a skyzone and see - pay more but not get 74 trampolines and two distinct obstacle courses) and often have Dodge ball arean 2 set up for the 5 and under crowd. While it was a Saturday morning and I expected it to be crowded they were extremely and dangerously understaffed in my opinion.

All the same features as Downingtown plus climbing walls, ropes courses, and the Urban Air Sky Rider! It was nice my kids could explore the whole place without older kids. This guy was so incredibly rude and abrasive, and I made sure I told him so! My kid gets roughed up by grown woman at his business and not even an apology. 3/27/2017yeah dodgeball can get crazy at Urban Air. My 12 year old son went to the ER a few weeks ago due to a complete lack of supervision and missing safety equipment. Your California Privacy Rights / Privacy Policy.


It starts working 100% this month!!

Revising to one star for passive aggressive response from manager to this review.

The manager came and asked us to leave and spoke to us unprofessionally In Front of a crowd.

It was not just there, even on the balance beam part where you can "fight" your friend off the beam into the foam pit. yeah dodgeball can get crazy at Urban Air.

Meh, pretty much the same as Sky Zone.

Also offering private rooms for daily learning pods. Incredibly unsafe.

“New Yorkers have proven we know how to get out into the

Your 4 year old will be exposed to a force much greater than their legs, back, and hips can tolerate.

Thanks for visiting with the many other excited kids and adults that venture here every weekend. We need to know that jumpers have a quality sock and one that has been reviewed by the franchise. This guy was so incredibly rude and abrasive, and I made sure I told him so! 4/4/2020Thank you Sharad. We now have ENDLESS PLAY MEMBERSHIPS starting as low as $7.99 a month.One major aspect of that is in regards to safety. Sounds like a hard pass for us from now on. That's many different personalities and skills to work with. There are a variety of attractions at Urban Air - not just trampolines to bounce on, though plenty of those - for all ages and interests and I saw lots of staff making sure the floor was safe.

A really fun time. Inside is a 9 year old's dream. I was extremely confused, and he claimed that his employees told me twice that my 18mo baby needed a wristband. However, I am totally disgusted by the way I was treated by the OWNER of this place. If you go with multiple kids you don't wait there and read each sign. I do have to say the boy that was helping with the birthday party was very kind and did a great job helping at the table with the kids clearing the plates, etc. Normally, I do not like to give businesses bad reviews, because business owners typically put their heart & soul into their businesses.

It’s been in the works for two years and was delayed in opening by a few months because of COVID-19, Hoegger said.

An indoor adventure park in Suffolk that has been closed Visit our new parks in Springfield Delco and in Royersford. No apology or anything! Support local journalism and become a subscriber. "Staff" might as well not be here.

Look it up.If you thought it was so "incredibly unsafe" then you should have informed us immediately at the park.We have membership program for as low as $7.99 per month. I was never told that ONCE, and the girl monitoring the area walked over and told him she never said anything to me about a wristband. 11 reviews of Urban Air Adventure Park - Akron "So excited about this new place! The staff is friendly, and attentive especially to any falls or necessary assistance. Also visit our new parks in Springfield Delco and in Royersford PA. 12/16/2018Hey thanks for coming in for our Jumperoo events for the 5 year and under kids.

The franchise has this safety issue down pat!, and the state approves it 100%. My brother had a great time here with my family on his birthday.

The kids were playing dodgeball with no rules. This is a lawsuit waiting to happen.

The Lehigh Valley’s first Urban Air Adventure Park, part of a Texas-based chain with more than 260 indoor adventure parks open or under development nationwide, is expected to … It was complete and utter chaos!

No bigger kids to get in the way!We have the same event at our new parks in Springfield-Delco and Royersford.

Although we do sometimes shut down for hosting large private events so check Facebook and website to see our schedules and busy times. If you’re looking for the best year-round indoor amusements in the Loveland, Erie, Boulder, Cheyenne, Lafayette and Fort Collins areas, Urban Air Adventure Park is the perfect place.

Lots of fun!

So for future parents looking to send their kids here to play dodgeball just remember if your kid gets beat up on the dodgeball court by an adult the owner wont even offer an apology. COVID update: Urban Air Adventure Park - Downingtown has updated their hours and services.

I did speak with the manager to get another staff member on the free trampoline jump area because of how crazy it was.

The staff was very friendly and helpful.

There are all ranges of ages all at once.

You don't talk to a lady like that. It is complete mayhem from the minute you walk in.

In my vicinity we have a few trampoline parks to choose from but UAAP is by far our favorite. My 12 year old son went to the ER a few weeks ago due to a complete lack of supervision and missing safety equipment.

- Thanks for visiting with the many other excited kids and adults that venture here every can get crowded as we may host up to 50 parties each weekend, especially since we were voted Best Kids Parties by Chester County Reader's Choice Contest.Our typical staff on weekends has 8 to 10 monitors on the court plus a roaming manager and usually one owner, both of whom wont be wearing the orange vest so its likely you wont notice them.70,000+ jumpers so far and the incident rate for 12 year olds and younger is still less than bowling, canoeing, and walking!

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