Address: 50 Lonsdale Street Contact the National Relay Service:  In addition to ensuring service delivery is safe, service providers are encouraged to undertake an iterative quality improvement process to map, plan and act and review actions for improving Aboriginal cultural safety. After 1 March 2019, new reporter groups will be mandated to report a reasonable belief of child physical or sexual abuse. Our Fire Risk Management Unit focuses on providing safe and secure buildings for all department-owned and operated facilities in Victoria.

About the Victorian Public Sector Commission, How to make a public interest disclosure to us, State of the Public Sector in Victoria 2018 to 2019, Public Entity Types, Features and Functions, Workforce Capability, Leadership and Management, Victorian Public Service Executive employment, Victorian Public Entity Executive employment, 2020 People Matter Survey Wellbeing Check. Youth programs support young people, aged 12 to 18, and their families to live at home or independently. Victorian government portal for older people, with information about government and community services and programs. It is best understood as Reporting requirements for Victorian public mental health services and an overview of government-funded mental health research. Users and managers of radiation practices are licensed under this Act. Tips for achieving a culturally safe workplace: Cultural competency is a set of behaviours, attitudes and policies that come together to allow people to work effectively in cross-cultural situations. Leaving Care has a range of services and supports to assist young people, to transition from out-of-home care to independent living and adulthood. Does your team celebrate significant Aboriginal cultural events? The Home and Community Care Program for Younger People provides funding for services which support frail older people, younger people with disabilities and their carers. Everyone is responsible for how they work with Aboriginal staff, health consumers and clients of community services. The Victorian Government supports older Victorians to live independently in the community through a range of support programs. Make a complaint Do you understand what is expected of you in responding to racism, discrimination and cultural abuse.

This section provides information about funding models for alcohol and other drug service providers and details about the reporting requirements. Ensuring that people experience the same quality of service no matter which service provider they access. Cultural safety is an environment which is safe for Aboriginal people, where there is no assault, challenge or denial of their identity and experience. Healthcare professionals must be aware of the relevant laws for their occupation. People with a permanent, or long term disability can access subsidised aids, equipment, home, and vehicle modifications. Information and resources to support public hospitals and health services to report their financial data to the department. Partnership and collaboration principles guide the working relationship between the department and the community services sector. Disability service providers in Victoria are required to act compatibly with human rights, taking them into consideration whenever they make a decision. Many Victorian Aboriginal organisations provide cultural training. Victoria’s public mental health services are committed to high standards of practice and service. In Victoria, the department has an important role in protecting the health of Victorians from the potential health effects of environmental hazards. Cultural capability is not achieved after one training session or at a single end-point but represents continuous learning that builds over time. However, it is important to ensure that you respect the copyright and intellectual property of the Aboriginal artists and creative workers who created the artwork. What the general principles around submitting tenders and proposals to the department are and how we manage these.

Cultural awareness means being aware of, and developing sensitivity to, cultural difference and cultural diversity. Cultural capability training should be ongoing rather than just done once. 5 The Aboriginal and Torres Strait Islander Social Justice Commissioner Social Justice Report 2011 6 Victorian Aboriginal Child Care Agency (VACCA), (2010), This is Forever Business – a framework for maintaining and restoring cultural safety in Aboriginal Victoria Artwork by Eileen Harrison – Coming Home (Acrylic on canvas, 2014) Cultural safety is a fundamental human right. Health and medical information that is quality assured, reliable, up to date, easy to understand, regularly reviewed and locally relevant. The Victorian Government plans, develops policy, regulates and funds over 500 health services and organisations. Victorian health service boards have well defined responsibilities and the department acknowledges board education as a crucial activity. Evidence gathering, statistical data and evaluations are important tools for planning preventative health and wellbeing measures. This support gives individuals and their families a greater voice - recognising that they know what will best meet their support needs. Publications and resources which support the Victorian not-for-profit community sector to strengthen capacity, governance and sustainability. Cultural safety is about creating an environment that is safe for Aboriginal and Torres Strait Islander people. Information about primary care, working with general practice and private providers including Emergency Response planning, Primary Care Partnerships and Health Condition Support Grants service. The Victorian healthcare system focuses on providing patient-centered care that is timely, appropriate and effective.

GPs and primary carers provide most mental health services. Information about public dental care in Victoria, including eligibility and access, fees, waiting lists, and data reporting. The organisation has systems to determine current proficiency and capability levels and to identify a learning or development plan based on the organisations learning needs. Some items are available in limited quantities only. Information about high-risk drug products that may be circulating in Victoria.

How to achieve effective client relationship management, including a range of helpful resources. For more information please see. An inter-departmental website that objectively balances the needs of all parties. There is a range of family and parenting support programs for children from 0 to 17 years, and their families. Phone 1300 555 727 or visit www.relayservice.com.au, Department of Health and Human Services, State Government of Victoria, Australia © 2019. Close Menu (This link is for visual users only), Victorian Healthcare Experience Survey - VHES, Fees for private health service establishments in Victoria, Design resources for private health service establishments, Professional standards in private health service establishments, Legislation updates for private health service establishments, Complaints about private health service establishments, Forms, checklists and guidelines for private health service establishments, Applications now open for 2021 board director positions, Integrity governance framework and assessment-tool, medical-equipment-engineering-infrastructure, MBS item numbers for General Practice and Allied Health, Maternal and Child Health Service Framework, Maternal and Child Health Service resources, Maternal and Child Health Workforce professional development, Licences and permits to possess (& possibly supply) scheduled substances, Statewide and specialist mental health services, National suicide prevention implementation strategy, Financial support for consumers and carers, It's time to talk about Mental Health - resources, Improving mental health outcomes for culturally and linguistically diverse communities, Victoria’s mental health services annual report 2018-19, Renewal grants for mental health and alcohol and other drug facilities, Making a complaint about a mental health service, Victoria's clinical supervision framework for mental health nurses, Mental health prevention and recovery care, Consumer and carer workforce innovation grants, Lived experience workforce development strategy, the-mental-health-workforce-reference-group, The Centre for Mental Health Workforce Learning and Development, mental-health-workforce-innovation-program, Postgraduate mental health nurse scholarships, Alcohol and Other Drug Residential Rehabilitation Facility Design Guidelines, AOD workforce Minimum Qualification Strategy, AOD Careers - Welcome to a world of difference, Green ‘UPS’ pills containing N-ethylpentylone (no MDMA), COVID Safe AOD funding grants – guidelines and application form, Emergency preparedness - residential aged care, Back to

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