Concierges work in the tourism industry, typically in hotels, either at the front desk or in another office on the grounds. See you around and happy Hoteliering. Must have a high school diploma or G.E.D. This article is a comprehensive resource for those interested in working in the hospitality industry.
A concierge is a virtual one-size-fits-all provider of personalized services.
You must be personable and have outstanding interpersonal communication skills.
Tourists want to know about the hottest restaurants to try, the top museums to visit, and even which concerts to attend. You can also start out in a different position within the hotel and work as a front desk agent or in another position.
Learn how your comment data is processed. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. Though you might work set hours as a concierge, you’ll also need to work more hours outside of the hotel to keep up to date with new attractions and activities in your city. Your job description is the first touchpoint between your company and your new hire.
Be available and able to give out general hotel knowledge to guest. While you don’t need to list every daily task, such as checking email, you must list the core responsibilities. Good through knowledge of property management software (PMS) or hotel reservation software. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office.
Example of a Concierge job summary Our extended-stay hotel requires an experienced, professional Concierge to take over guest services management on a full-time basis. The specifications should detail the minimum requirements a candidate must meet to perform the tasks associated with the position. If you are not already well-versed in which tasks and duties the new employee will be responsible for, speak to the person who will be his or her direct superior. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency. Conduct hotel tours to outside visitors and prospective guests. Position Summary. Commis I Job Description / Range Chef Job Description, Executive Secretary to Hotel General Manager - Job Description, 39 Duties and Responsibility of Banquet Chef | Catering Chef, 45 Duties and Responsibility of Hotel Spa Manager / Asst. When creating your front desk receptionist job description, you can use the following example as a guide.
The ideal candidate will possess in-depth knowledge of local businesses, entertainment venues and travel options.
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The salary for this position ranges based on your location. Frequent bending, squatting, twisting and turning. The goal is to contribute to an o… Must be able to speak and understand the primary language used by the guests who visits the hotel. Find ways to personalize the experiences guests have. Deliver and safely storage Guest luggage.
Learn more: ZipRecruiter, Inc. © All Rights Reserved Worldwide, Front Desk Agent Job Description Sample Template, ZipRecruiter Launches Unemployment Benefits Calculator, Unemployment Insurance Job Search Requirements Explained, Room Attendant Job Description Sample Template, Customer Service Agent Job Description Sample Template, Hotel Receptionist Job Description Sample Template, Medical Receptionist Job Description Sample Template, Greet guests with a welcoming smile and friendly demeanor, Perform all guest check-in and check-out procedures.
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