I was a satisfied customer until very recently. Your satisfaction is guaranteed with risk-free trial-offers, hassle-free returns, and a 30-day money-back guarantee.
Thanks Zoe for the quick response, and answering the details I requested. I have attempted to cancel an unwanted and unauthorised subscription extention on the Build the Delorean series numerous times. My husband got me the limited addition Albua Dumbledore+ collection for Christmas we didn't receive the 1st one until 10 or so days after and it was broken, we called and they told us they would send out another one. So I cancelled that one and got another new card AND IT HAPPENED AGAIN! Privacy and security are always our priority. Thank you! All 3 of them BROKEN! Stay safe with our COVID-19 guide. Obviously as is the case with collectibles, some items sell out, however the Eaglemoss website is so poorly configured, there are occasions where the website shows an item is in stock, will let you order the item(and Eaglemoss will happily take your money), only to be repeatedly let down as the item is not in stock, and you get a notification about 7 days later saying you are receiving a refund. Shop @Eaglemoss for a great value on the largest selection of licensed collectibles and tools for creative pursuits. Thank you Zoe! This is an appalling company long on promises but short on delivery who lie and lie again to avoid meeting their obligations. The Die-Cast Club Garage brings together a carefully curated collection of some of history’s most important and iconic automobiles - each expertly recreated as a stunning 1:8 scale model that you actually build yourself, part by part. I started my subscription back in August of 2019 and everything was going okay for for afew months until May of this year when I called in not once but twice to find out when my next order was coming out... the first time the CSR (customer service representative) said that my order will be sent out next week on tuesday. It is October 30th, and while I did receive the welcome kit, I have received no further issues...after 3 months. Impossible to get through on phone. They makes a fine product, but they do everything in their power to snatch every penny from you that they can. Other Models & Kits. Build your set figure by figure or all at once, here! Learn how to stay safe during COVID-19 in our new guide: Eaglemoss US has to have the most useless ", Not Happy - Wish I Saw These Reviews First. Despite Eaglemoss taking nearly £100.00 from my account for twelve issues of the magazine I did not receive a single copy. Shop @Eaglemoss for a great value on the largest selection of licensed collectibles and tools for creative pursuits. The Doctor Who figurines are outstanding. Always fast and efficient service with amazing products!The Doctor Who and Ghostbusters figures that I and my son collect are so well made, and our collections just keep on growing! I have been collecting the DC Graphic Novel collection, To find more information about reviews and trust on Sitejabber.com please visit. In these uncertain times Eaglemoss have gone the extra mile to provide the collector with what they want from browsing in the online shop to delivery , very pleased with how everything goes .And if there is a problem customer service will sort it out for you , currently the Doctor who figurine collection is fantastic I hope it carry’s on for a while yet. Eaglemoss has a consumer rating of 1.24 stars from 17 reviews indicating that most customers are generally dissatisfied with their purchases.

The Greatest Superstars From THEN. Thank you. Eaglemoss collectibles are also available in many comic shops, newsagents and supermarkets. “Service(s)” means the use of a Site and the services provided through the Site. I want to give a massive shout out to Zoe on Facebook Eaglemoss messenger page for sorting out my missing part for my Ecto 1 build. We had some amazing things at the booth! Connect with our community on social media! These are the voyages… No, seriously, these are ALL the voyages. The most comprehensive selection of Who figures since the late lamented Harlequin war-games miniatures. Star Trek: The Official Starships Collection bonus ship 20 is the S.S. Connestoga as seen in the Star Trek: Enterprise episode 'Terra Nova'.The S.S. Conestoga was a mid-21st century Earth colony ship in service with the Space Agency. Connect with our community on social media!

It's a great experience, every time. Great customer service. Your satisfaction is guaranteed with risk free trial-offers, hassle-free returns and 30 … Dear all, As you will be aware the Coronavirus (COVID-19) has been spreading throughout Europe and more recently in London, we have monitored the situation carefully we are now going to recommend some of our staff to work from home. Forgotten password. Your satisfaction is guaranteed with risk-free trial-offers, hassle-free returns, and a 30-day money-back guarantee. The Battlestar Galactica official ships collection are large format and feature fine details and authentic wear-and-tear effects.

Your satisfaction is guaranteed with risk-free trial-offers, hassle-free returns, and a 30-day money-back guarantee. Eaglemoss go the extra Mile. Phone 0344 493 6092 Email eaglemoss@dbfactory.co.uk. Our Brands Your destination for collectibles from the most popular pop culture, entertainment, sci-fi and comic hero brands. Stay up to date with special announcements and exclusive offers! AVOID Eaglemoss (Knit & Stitch subscription). Every avenue I have tried to get through to anyone in that company that might be able to fix what has been done wrong has been of no use.
Amazing quality items. Want to hear about our latest collections, offers and more? A few minutes later I realized I also wanted to add another $40.00 to my order. Eaglemoss is constantly striving to give you the best customer service. Thanks Zoe, Zoe was friendly and helpful and sorted out my query really quickly. They haven't sent me anything for 4.5 months, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. etc. Which is a shame as the products are actually quite good. Even after escalating my problems to Eaglemoss's Management team I was still lied to over and over again with promises of deliveries that just did not materialise. However, every time I message on Facebook, Zoe has always been extremely helpful and quick to get back to me. to your Eaglemoss account. Even talked to a supervisor and got the same "canned' response. Your satisfaction is guaranteed with risk-free trial-offers, hassle-free returns, and a 30-day money-back guarantee. We’re in this together! For over 3 months?! All ran smoothly with my subscription.

Label. Always arrives on time - when specified. The world’s greatest Super Heroes come to life in the form of these awesome full cast metal figurines! Got one to sell? And no response. Being a big fan of the Alien/Predator & Ghostbuster franchises, I have purchased many items from Eaglemoss. You May Also Like.

Please send us your email address and we'll keep in touch. I've initially contacted Eaglemoss via email but then decided to drop them a Facebook message, which was picked up by Zoe. If you have an account on the Eaglemoss shop your details are already linked in the system. “we” and “us” means Eaglemoss, Inc. with an office at 315 W36th Street, 3rd Floor, Suite 34, New York, NY 10018. Worst most unprofessional company all they do IS LIE to customers. We use cookies and other technology that recognise you to improve your online experience. $34.96. Eaglemoss is a deceptive company that preys on their customers. From Gotham City to the furthest reaches of Federation space, HeroCollector celebrates the best of favorite superhero, fantasy and science fiction universes with collectible models, statues, vehicles, ships and memorabilia.

Fast delivery on orders too, and a great range of stuff for fans of so many shows. Read our FAQs.

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