�J�,�I�"��I���Z�D�h����ƠP��$.JA�x�.��q�=��{�] ��d@�C�'��2��y ���h��x� }�����:��HL����9�l���]� Use it to guide your actions in a way that produces a peaceful solution in time of disagreement. Calm Down. 1309 0 obj <> endobj What is your relationship to the people involved? h�bbd``b`Y$[A�� "Hpl췀�;�`�q��; ��Rr�-D$ a�DH�R��b)� !�p�K� u��2�S�WV�R�$T��D"#� ���q����e��o@� x�� CONFLICT RESOLUTION WORKSHEET Getting to the resolution of conflict involves the true understanding of four elements of the conflict: 1. conflict management involves the use of an assortment of styles dependent on the conditions of the conflict.4 This article provides an overview of conflict management strategies through a literature review. CONFLICT RESOLUTION WORKSHEET Think of a conflict you are in or have been in…. This is particularly true when the conflict becomes hostile and when strong feelings become involved.

5. h�̛mo\7vǿʼ�`���,;�ؤE�m�^�Z[M�:�!+�����;$G3#�v�-Zغ��������J�-;W�Χ���&���\�_�;�ʰ����k�Rc�̄�J����s����G�S��EMtM?bKK_R5u4-���k�lZ�i��2��+��qZ?5�5�^��g=��!�wӈ�4�/�����i�� Resolving conflict can be mentally exhausting and emotionally draining. Breathe. 707 0 obj <>stream endstream endobj 680 0 obj <. z��Ǫi��+��V�b��JCv���[�F���y��w�a��xE�UO�D){���E^�M��y����z� ��l(�e�*��x{@�tt�������������F� C�`1@� l(2 Bq( �� Iq�b����/��4K��6�Y�XL����1�0g2?eYļ��[K�-��ˌ�U%x ��v�o�~�r�Jh�X10G� iF�}5s�/ �za�8#0��{�B�1* Zb��

Briefly describe the situation: 2. Inspired by the Managerial Grid Model of Blake and Mouton, the model has become the leading measure of conflict-handling 695 0 obj <>/Filter/FlateDecode/ID[]/Index[679 29]/Info 678 0 R/Length 83/Prev 232911/Root 680 0 R/Size 708/Type/XRef/W[1 2 1]>>stream

156 0 obj <> endobj 177 0 obj <>/Filter/FlateDecode/ID[<24359C1EC4B99F48A918A189AD3BA36B><9AF669B51FC74618AE4B2F78DB5972C9>]/Index[156 49]/Info 155 0 R/Length 108/Prev 420153/Root 157 0 R/Size 205/Type/XRef/W[1 3 1]>>stream %PDF-1.6 %���� 2 Quick guide to conflict resolution While it may be daunting to think about tackling conflict rather than ignoring it, you will feel much better if you create an opportunity for both of you to talk about what is happening.

CMD believes that this manual will be an important resource for • It is a secondary emotion.

Conflict management skills are probably the hardest interpersonal skills to master constructively. %PDF-1.6 %���� Conflict Resolution While many programs aimed at reducing aggressive and disruptive behaviors feature conflict resolution strategies, Garrand and Lipsey (2007) indicate that conflict resolution education programs per se are designed to specifically facilitate constructive resolution of interpersonal conflicts. h�bbd```b``z"��ٛ@�T9�m"Y5��& ��L��� ������H�`�� Rl&C�d,� $��6�D�:��_�L@7h��00:�?S�s� k�m endstream endobj startxref 0 %%EOF 204 0 obj <>stream 4.

They provide useful strategies that reduce the impacts of stress, fear, and other surprise factors involved in dealing with conflict.

In what way does the conflict affect you personally? Resolution strategies used in conflict management: ... RakshitaPuranik&Swati%20Parashar.pdf . endstream endobj startxref These steps help to stop viewing conflict as a road block and to start viewing it as an %%EOF 3. endstream endobj 1310 0 obj <>/Metadata 107 0 R/Outlines 227 0 R/Pages 1303 0 R/StructTreeRoot 231 0 R/Type/Catalog>> endobj 1311 0 obj <. arise. First, let’s take a look at the conflict you are facing using the Stop-Think-Act model: 1. • It is a source of energy. 2. A study was then con-ducted of 219 radiologic technologists to predict commonalities in conflict man-agement styles in this particular cohort, The Issue. 1349 0 obj <>/Filter/FlateDecode/ID[]/Index[1309 78 1388 1]/Info 1308 0 R/Length 142/Prev 1331666/Root 1310 0 R/Size 1389/Type/XRef/W[1 2 1]>>stream ������j3P ��HҨcڕ���0)*���P��vk��6�ppsN���������P�F�E,7����?��6B���~���//\E���?>�` Pp�� 4. 6. There can be positive and negative outcomes as seen in the box below. What are your feelings?

Hernando County Youth Court Anger Management & Conflict Resolution Skills October 2009 Page 5 of 23 Here are some things you should know about anger: • It is a powerful survival tool. 3. mzG��~ VK�?������7��{v���������/���'�{~���9{�ۛ��'/o/������no����ٯ���ٯ�W�W�]���������ˋ���|����5��ݢ�W�x�����5��Gl�Em@ ~�#�����v������\^�����oϾ��������';�a���_?�=��8{y�s6�o^]�\^���o^]\�^���������ۛ�������.>��o޼��Y݀��޾�GK�������۟vɻ���o�|q��O�����g}ا^?�z}���]�g_]_�~�����O�N��~���Y�W��/8�(4��Z�;���싧Ͼ���?>=}���Kk���+.��7�j���G]�r����;PZ%�=����__?&����뛳 ��?_�U8�����K�m��)�] �����R�`)�MY��jjK !8E7V8I/�S���.�1��%w ���@��ذ�A�Bw�����#຦�q��:�dȟq,�\F��g74��&�fP� 0 1386 0 obj <>stream a�q�.m����-���ඨ�XV�����_�\W��.Ǽ���췪�\ٚ�c�Zd��E��Z$�͹�ֶl>i}����t�z����ʼ�V7��������m!f���>,[�NeSɻԞKo/a-Bt[Y_;n��e��6����T���P�?F��wE'�� ���gƧ�ƴ���t��Y�k�Ӝ�}��h�j�ktu�?��Y�V���PF۟�a�Q�a����eUrn�����ѹٸmP�����w�~���oo��\�ǵ�&0M�/����ٷ�o�&-�=�A�H�u�5�ǘ3�Ns����F��B-X�j̫sрz�W�-_^��~%݃���o�e�ً�^]jЅX�bs�@�O�\��vb����:w��΃O����g�u�`X�-7������z�����O�(�S���������Z��ۛ�ۗ?M��NVЉ��wr���y1G�. This worksheet is designed to help you resolve conflict through use of effective communication.

facilitating training sessions in conflict resolution and management and for developing the “model Conflict Resolution Strategy.” Last but not least, CMD would like to sincerely thank the UNDP Malawi for the financial assistance for the development of this manual. �3RÁ�XT���ӧ������x��U�}��vv�G�L�{�rζӶm>0{ʅ�C�Wf�M���|\��T������`�S.,�o��+�ս� ���J~��`��p���s-��3�Ӆ�KE�}z���s�f%!

But it is important to realize that conflict that requires resolution is neither good nor bad. advantages of a resolution can occur within a relatively constructive environment. hޜRKhQ=o^2��iLmb@\�kD�Z�E �Jmu!�

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In what ways does the conflict affect the broader situation? h�b```�),l@ (� Your Position. In conflict resolution, you must learn to work to achieve your goals, keep your cool while compromising, and work to maintain effective relationships.

The Context of the Issue. ��7�a��x���݉���?�^�7\�Zlg�J8X�2r�e�f��%�|�9�:m���ջ��wt400�:^ %PDF-1.5 %���� Use the following set of questions to review these key elements in order to plan and resolve a conflict Conflict Resolution Strategies . h�b```e``�����h�� Ā B@1V �x�� �,����:���s �6�@v -�"`�A��l��:�3�,a�a��8��C��RK�6-$�ԫk~��b:;[�2�fb`�������-�H3�%� v�� endstream endobj 157 0 obj <>/Metadata 9 0 R/Pages 154 0 R/StructTreeRoot 23 0 R/Type/Catalog/ViewerPreferences 178 0 R>> endobj 158 0 obj <>/MediaBox[0 0 612 792]/Parent 154 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 159 0 obj <>stream endstream endobj startxref 679 0 obj <> endobj

Conflicts often lead to a negotiating process between you and other people.

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Conflict Management Styles and Strategies Research on Conflict The Thomas-Kilmann Conflict Mode Instrument was developed by Ken Thomas, PhD and Ralph Kilmann, PhD, both professors of management at the University of Pittsburgh.

The Other Person’s Position. • It is a response to pain (physical or psychological).

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